iManage Work

iManage Work is the document and email management system at the heart of the iManage platform, used by more than one million professionals across 4,000 organisations worldwide. Built by Chicago-based iManage, it solves the problem of matter content scattered across network drives, inboxes and chat tools with no consistent security, filing or search.

Key features of iManage Work include:

• Matter Centric Filing: Organises documents, emails and chat conversations into flexible workspace and folder structures so everything relating to a matter sits in one place.
• Outlook Email Management: Files and manages Microsoft Outlook email alongside documents, with Microsoft 365 integration and real-time co-authoring in Word, Excel and PowerPoint.
• Personalised Search: Ranks results against the individual user's own work patterns and matter context, which iManage cites as a primary driver of adoption across organisations.
• Ask iManage: Opens the repository to natural language questions, returning answers drawn from the documents and email a given user is already permitted to see.
• Security And Governance: Enforces need-to-know access with active threat detection, extended by companion products including Security Policy Manager, Threat Manager and Records Manager.

Best for: Corporate legal departments and law firms that need a governed, matter-centric repository for documents and email under strict confidentiality obligations.

iManage Work gives a legal team one trusted home for work product, so knowledge survives staff turnover and sensitive matter content stays protected. It is also the system of record that most legal AI tools now connect into.